LEGAL

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy explains how Thonglor & Co., operating Inner Edge Trader, handles personal information when you use this website, apply for coaching, contact us, book a call, make a payment, or use the student portal.

Information we collect

Depending on how you interact with us, we may collect your name, email address, phone number, application answers, coaching notes you choose to provide, booking details, payment status and transaction metadata, student portal activity, and technical information such as device, browser, IP address, referral source, and website analytics.

How we use information

We use information to respond to inquiries, assess coaching applications, provide and administer coaching, operate the student portal, schedule calls, process and reconcile payments, provide support, protect the website and accounts, measure website performance, and improve our services.

Service providers

We use third-party providers for functions such as hosting, payment processing, scheduling, video delivery, email, and analytics. These providers may process information on our behalf under their own terms and privacy practices. Payment card information is handled by the payment processor and is not stored in the Inner Edge Trader CRM.

Analytics and cookies

Our public website may use analytics and similar technologies, including Google Analytics and Microsoft Clarity where enabled, to understand how visitors use the site. Your browser or applicable consent controls may allow you to limit cookies or tracking technologies.

How long we keep information

We keep information for as long as reasonably needed to provide services, maintain business and payment records, resolve disputes, protect against fraud, and meet legal or accounting obligations. Coaching and CRM records may be retained after an engagement ends unless deletion is required by law.

Sharing

We do not publish your private application, account, or coaching information. We may share information with service providers that help us operate the business, when you ask us to, when needed to complete a transaction or booking, or when required by law.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. To make a privacy request, contact us using the details below. We may need to verify your identity before acting on a request.

Security

We use reasonable administrative and technical measures to protect information. No website, email system, or online storage method can be guaranteed completely secure.

International processing

Our providers and systems may process information in countries other than your own. Where required, applicable safeguards are used by the relevant service providers.

Contact

Questions or privacy requests can be sent through our contact form or by email to patrick@patrickthonglor.com.